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Update a Case


PATCH /api/case/{id}

Request Body Example#

Case details update#

    "tags": ["updated"]

Case customFields update#

To update specific customFields:

    "": "VIP",
    "customFields.cvss.integer": 3

To patch Case customFields:

  "customFields": {
      "business-unit": {
          "string": "VIP"


Case customFields not mentionned in this request will be erased.


Status codes#

  • 200: Case has been updated successfully
  • 401: Authentication error
  • 403: Authorization error

Response Body Example#

    "createdBy":"[email protected]",
    "updatedBy":"[email protected]",
    "title":"my first case",
    "description":"my first case description",
    "owner":"[email protected]",
    "type": "AuthenticationError",
    "message": "Authentication failure"
    "type": "AuthorizationError",
    "message": "Your are not authorized to create custom field, you haven't the permission manageCustomField"

Last update: November 16, 2021 19:54:34